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Hotel News

Britain’s food producers are amazing

By |March 16th, 2017|Hotel News|

There is a lot of doom and gloom in the news right now and much of it is justified. With a lot going on, media outlets always concentrate on what makes people watch, now necessarily what people want to know. One area we have noticed not getting much airtime is the rise and rise of [...]

Will world events help local tourism?

By |March 2nd, 2017|Hotel News|

There are two significant world events ongoing right now that could seriously boost local tourism. Not just here in Blackpool but across the country. The first is Brexit and the second is Trump’s travel ban. While neither are aimed at British tourists, we are affected. Will these events help visitor numbers this year? I think [...]

Five star hotels giving more than their money’s worth?

By |February 16th, 2017|Hotel News|

The BBC One’s Rip Off Britain programme does holidays and checked out some high end hotel rooms. It found many four and five star hotels were offering much more than just a bed for the night. Or is showed you were actually sharing your room without knowing it. The programme tested five hotel rooms across [...]

Travel and hotel trends to look out for in 2017

By |February 2nd, 2017|Hotel News|

Having researched the top fish trends for this year, it got me thinking about general hotel and travel trends. This year is going to be a tumultuous one. With Brexit, Trump and wider disruption all affecting our lives, how will this be reflected in our travel plans? Here’s what I think. More local tourism More [...]

Blackpool’s got talent and new rail improvements offer good news

By |January 19th, 2017|Hotel News|

If the mild winter wasn’t enough to buoy your spirits, the recent visit from Britain’s Got Talent should have raised a smile. If not, the news that the rail link into town that is apparently coming this year should make getting to Blackpool easier. That definitely is good news! As well as being home to [...]

Looking forward to an exciting 2017

By |January 5th, 2017|Hotel News|

I think this year is going to be a good year. I said that last year and while it was a good year, it was also a tumultuous one. Big changes are coming and some of them are going to work for the hotel industry and some against. However this year works out, I still [...]

Hotel trends to watch out for in 2017

By |December 7th, 2016|Hotel News|

Even though the team here at the North Ocean Hotel in Blackpool are gearing up for Christmas, we still have time to look further ahead into the new year. After what has been a tumultuous year this year, what on earth can we expect in the next? Our crystal ball is only powerful enough to [...]

So Airbnb isn’t hurting hotels after all

By |November 24th, 2016|Hotel News|

As social media-aware hoteliers, we have been watching Airbnb since it came to Britain a couple of years ago. We watched and listened as others in the hospitality industry said the disruptive technology was going to be the end of hotels and we would all be closing down within a decade. We knew it wasn’t [...]

How a hotel should handle customer complaints

By |November 17th, 2016|Hotel News|

The North Ocean Hotel is in a very privileged position in that we get very few customer complaints. Those we do get are usually minor and can be quickly addressed to everyone’s satisfaction. That isn’t the case for many hotels though as a colleague of mine was telling me over a drink the other night. [...]

Book your hotel in Blackpool early for Christmas

By |October 19th, 2016|Hotel News|

I know, I know, Christmas is long enough as it is and Christmas items are only just on the shelves. The kids are already making their lists and supermarkets are already stocking mince pies and crackers. The season has already been stretched to breaking point and it’s a good few weeks longer than it ever [...]